Gaya APA

Payne, A., (Translator), F, T. (2005). The Essence of Service Marketing (Pemasaran Jasa) (Ed. 2). Yogyakarta: Penerbit ANDI.

Gaya MLA

Payne, Adrian., (Translator), Fandy, Tjiptono. "The Essence of Service Marketing (Pemasaran Jasa)". Ed. 2 Yogyakarta: Penerbit ANDI, 2005. Text.