Gaya APA

P.H., B. et al (2005). How To Win Customers In Competitive Market : Strategi Jitu Menarik Pelanggan di Bisnis Restoran . Jakarta: PT Elex Media Komputindo.

Gaya MLA

P.H., Bartono. et al. "How To Win Customers In Competitive Market : Strategi Jitu Menarik Pelanggan di Bisnis Restoran". Jakarta: PT Elex Media Komputindo, 2005. Text.